How Moustache Coffee Club Works
Starting A Subscription
Starting a subscription plan is easy. Head over to our subscriptions page and select two things:
1. How much coffee you'd like in each shipment. (6oz or 12oz)
2. How often you'd like coffee delivered. (Weekly, bi-weekly, or monthly)
Then create an account, enter your payment & shipping details, and you're all set! We'll send freshly-roasted coffee straight to your mailbox.
Your First Shipment
We roast and ship on Tuesdays and Fridays, so your first shipment of coffee should arrive 3 days later, at the peak of freshness and flavor. (International shipments may take a little longer).
A few days after your shipment arrives, we'll send you an email and ask you to rate your coffee. These ratings help us build a profile of your preferences that we use to customize future selections to your specific tastes.
Constant VarietySince coffee is a seasonal crop grown around the globe, we believe there's a whole world of unique flavors to explore. We taste thousands of single-origin coffees - selecting the best lots to create a rotating inventory of beans that reflects which regions are in season, different processing methods, and unique varietals. Don't drink the same-old every day - we introduce a new coffee each week, so you'll always have something new to try.
We even offer a limited-release subscription for rare varietals, hard-to-find processes, and award-winning beans. Check out our Tasting Series!
You can choose which coffees you receive by heading to your schedule. This will show you which days your plan is scheduled to roast, and let you choose which coffees you'd like on those days. If you need some extra coffee one week, or need to skip a few shipments you can make all those changes in the scheduler.If you don't want to choose which coffees you receive, you still get customized selections. Our purpose-built artificial intelligence will read your ratings for previous coffees and choose the best coffee for you on your roast day. The more coffees you rate, the better your selections get - allowing you to explore different coffees with the confidence that you'll enjoy delicious cups every time.
Updating Your Subscription
You can make changes to your account anytime! However, since we roast everything to order, we need to have our totals locked-in so we don't waste any beans. If you want to update your schedule, purchase an additional order, update or (gasp) cancel your subscription, be sure to do so before our weekly production deadlines:
6PM ET on Monday for Tuesday roasts6PM ET on Thursday for Friday roasts
You can change your subscription plan, adjust your coffee preferences, or skip a few shipments via your account dashboard.
For longer pauses, cancellations, or any other account questions - just drop us a line: firstname.lastname@example.org